Privacy policy page

This Privacy Policy governs the manner in Online Qurann collects, uses, maintains and discloses information collected from students, parents and users (each, a “User”) of the www.onlinequrann.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Online Qurann.

We may collect personal identification information from parents/students/users in different ways, not limited to, when Users visit our site, sign up on the website, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. We will collect personal identification information from Parents/Students/Visitors only if they voluntarily submit such information to us. Users can always refuse to provide personally identification information, except that it may prevent them from engaging in certain activities related to our services.

Non-personal identification information

We may also collect non-personal identification information about Users whenever they interact with our website. Non-personal identification information may include the internet browser name, the type of computer device and technical information about Users’ means of connection to our Site, such as the ISP (internet service provider) and operating system and other similar information.

Web browser cookies

Our website may use “cookies” to maximize User experience. User’s web browser places cookies on their hard disk drive or memory of computer for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to deny cookies, or to alert you when cookies are being placed. If they do so, note that some process of the website may not function properly.

How we use collected information

Online Qurann may collect and use Users personal information for the following purposes:

– To improve customer service

Information you provide helps us respond to your customer service support more efficiently.

– To send periodic emails

We may use the email address to send them information and updates related to their acquired services.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, passwords, and your data stored on our Site.

Sensitive and private data exchange between the website and its users occurs over a secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

We do not disclose, sell, trade, or rent Users’ personal identification information to any third party. We may share generic aggregated demographic information not linked to any personal identification information regarding parents/students/visitors with our trusted business partners and affiliates for the purposes outlined above.

Compliance with children’s online privacy protection act

Protecting the privacy of the very young is especially important to us. For that reason, we never collect or maintain information at our website from those we know are underage of 13, and no part of our website is devised to attract anyone under 13.

Cancellation Policy

All cancellations must be requested by email or WhatsApp at no later than 7 days before the next billing cycle on a monthly paid subscription service. To cancel subscription, please submit a ticket to info@onlinequrann.org or message us on WhatsApp +92 330 2670043 at any time. At the time of cancellation we will immediately stop our services.

Refunds

Due to the digital nature of the online classes services, we are unable to provide refunds on any service charges. We do provide free trial classes and after that we charge you the amount. Additionally, we will send notification before 7 days of transaction every month. Once you get notification you may come to us and cancel your subscription but after successful transaction you don’t have the rights to claim any refunds or dispute.

Upon termination of this Agreement for any cause or reason whatsoever, neither party shall have any further rights or obligations under this Agreement, except as expressly set forth herein. Termination of this Agreement and retention of pre-paid fees and charges shall be in addition to, and not be in lieu of, any other legal or equitable rights or remedies to which onlinequrann.com may be entitled.

Changes to this privacy policy

Online Qurann has the discretion to update this privacy policy at any time. When we do, we will inform you through an email. We recommend users to frequently visit this page for any changes and to stay informed about how we are struggling to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of changes and updates.

Your acceptance of these terms

By using this website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.